CRM Services to Maximize Customer Relationship Management
CRM services are aimed to automate marketing, sales and customer service. CRM services cover CRM consulting, implementation, testing, support and more.
In CRM services since many years, Caliber helps businesses build reliable CRM solutions to reduce their marketing, sales and customer service costs.
Choose Your CRM Service
CRM Consulting
- CRM process consulting: from the design of marketing, sales and customer service digital processes to consulting support until project success.
- CRM project consulting: a strategy for your CRM implementation, revamp, migration or consolidation.
CRM Implementation
- End-to-end CRM implementation, leveraging the capabilities of market-leading CRM – Microsoft Dynamics 365 and Salesforce. We cover the entire project scope, including consulting, configuration, customization, migration and integration.
Custom CRM Development
- CRM development from scratch. Business analysis, end-to-end evolutionary development of CRM software, testing and quality assurance, risk and change management, data migration from legacy CRM or spreadsheets, user training.
- Development of custom apps and add-ons for platform-based CRM.
CRM Testing
- Functionality, integrations, performance, usability, and security testing. Our testing services are aimed at providing you with insights on your CRM functioning and identifying the ways to better your existing solution.
CRM Support and Evolution
- Administration support, including daily administration, data administration, 24/7 CRM system monitoring, monthly system health checks and user help desk.
- Development support including troubleshooting and CRM system evolution.