Managed IT Services
Managed IT services are a way to keep your IT infrastructure and applications stable, cost-effective, and relevant to the evolving business needs.
An IT company Caliber is a reliable provider of remote monitoring, management and evolution services for on-premises and cloud infrastructures and help desk services.
Components of Our Managed IT Services
IT infrastructure consulting
Analyzing the IT infrastructure state and problems and providing recommendations. IT infrastructure optimization and migration roadmap.
IT infrastructure monitoring
24/7 monitoring to avoid downtime. Troubleshooting incidents (service not available, app bugs, security issues, etc.) and analyzing their root causes.
IT help desk
Introduction of efficient SOPs and ITSM processes. Resolution of reported incidents. User satisfaction rate management. User knowledge base maintenance.
IT infrastructure design
Designing a new IT infrastructure or its components.
Development infrastructures
Setting up CI/CD pipelines, development and testing environments.
Cloud migration
Planning and executing application and data warehouse migration to the cloud.